The Mallards care home, King’s Lynn – My Views Matter report – April 2023

In March 2023 we visited Millgates Surgery in Hempnall to speak with patients about their experience with local health and social care services. From this visit we received 14 reviews for the surgery....
In March 2023, we visited Gayton Road Health Centre in King’s Lynn to speak with patients about their experience with health and social care services. From this visit we received 21 reviews for the centre. They have an average star rating of 4.3 out of five....
In April 2023 we visited Orchard Surgery to speak with patients about their experience with health and social care services. From this visit we received 23 reviews for the surgery....
In April 2023 we visited Hingham Surgery to speak with patients about their experience with health and social care services. From this visit we received 18 reviews for the surgery with an average rating of 4.9 (out of five)....
In April and May 2023 we visited both branches of East Harling and Kenninghall Surgery to speak with patients about their experiences with health and social care services. From these visits we received 14 reviews for East Harling Surgery with an average rating of 3.1 out of five and 14 reviews for Kenninghall Surgery with an average rating of 4.4....
In April 2023 we visited The Queen Elizabeth Hospital in King’s Lynn to speak with patients about their experience with health and social care services. From this visit we received 11 reviews for the pharmacy with an average rating of 4.3 out of five. This visit is part of our larger targeted engagement programme exploring service user experiences with pharmacies across the whole of Norfolk. A report for this will be published later in 2023....
In May 2023 we visited the Stroke Unit at The Queen Elizabeth Hospital to speak with patients about their experience with health and social care services. From this visit, we received 11 reviews for the unit. The reviews have an average star rating of 4.5 out of five....

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