On 12th November 2021 we visited Heathgate Medical Practice in Poringland to collect feedback from patients about their experiences with the practice. From this visit we collected 33 reviews with an average star rating of 4.5 (out of five). It is worth noting that most patients (24, 73%) gave the surgery the full five stars....

In February 2022 we visited Plowright Medical Centre in Swaffham to speak with members of the public about their experiences with health and social care in their area. From this visit we received 12 reviews, with an average rating of 4.7 (out of five)....

In February to March 2022 we visited Gayton Road Health Centre in King's Lynn and also local libraries to speak with members of the public about their experiences with health and social care in their area. From these visits we received 19 reviews for Gayton Road Health Centre with an average rating of 3.4 (out of five)....

In April 2022 we visited Southgates Medical Centre in King's Lynn to speak with patients about their experience with local health and social care services. From this visit we received 18 reviews for the medical centre with an average star rating of 4.0 (out of five)....

In May 2022 we visited Hingham Surgery to speak with patients about their experience with local health and social care services. From this visit we received 15 reviews for Hingham Surgery. In addition to this, we received two further reviews for the surgery from promoting our visit on local community groups on Facebook. All patients we received feedback from rated their overall experience with the surgery as five stars out of five. Alongside this we also asked patients to rate cleanliness, quality of care, staff attitudes, staff communication with you, and waiting time. Although not compulsory, the ratings we did receive were all five stars out of five....

In March 2022, Healthwatch Norfolk engaged with members of the public in the Gorleston area. This took place at Gorleston Library, Shrublands Medical Centre, and online in a local community Facebook group. As a result, 47 pieces of feedback for nine different service providers were collected....

In April 2022 we visited Windmill Surgery in Wymondham to speak with patients about their experience with health and social care services. From this visit we received 14 reviews for Windmill Surgery. The reviews have an average star rating of 4.6 out of five....