In April 2024 we visited East Harling Surgery to speak with patients about their experiences with local health and social care services. We were also invited by Kenninghall Parish Council Luncheon Club to speak with their attendees about their experiences. In this report we have also included feedback for the surgery received in April online and through our helpdesk from those who were unable to attend our visits.
In total we received 40 reviews for the surgeries. The reviews have an average star rating of 1.9 out of five.
Most people we heard from were very frustrated with the care that they were receiving from their surgery. There were concerns raised about not being able to make appointments, misdiagnoses, and staff shortages.
