Orchard Surgery in Dereham feedback report – November 2022

In November 2022 we visited Orchard Surgery in Dereham to speak with patients about their experience with local health and social care services.

From this visit we received 16 reviews for the surgery. In addition to this we promoted our visit on Facebook and consequently received an additional three reviews through our website. The reviews have an average star rating of 4.2 out of five.

Lawns Medical Practice, Diss, feedback report – October 2022

In October 2022 we visited Lawns Medical Practice to speak with patients about their experience with local health and social care services.

We also promoted our visit on social media and received some reviews through our website. In total we received 11 reviews for Lawns Medical Practice.

The reviews have an average star rating of 4.1 out of five.

Jenny Lind Children’s Hospital feedback report December 2022

In December 2022 we visited the Jenny Lind Children’s Outpatient Department at the Norfolk and Norwich University Hospital to speak with patients and their families or carers about their experiences with the department. From this visit we received 18 reviews with an average star rating of 4.2 out of five.

Gayton Road Health Centre feedback report – March 2023

In March 2023, we visited Gayton Road Health Centre in King’s Lynn to speak with patients about their experience with health and social care services. From this visit we received 21 reviews for the centre. They have an average star rating of 4.3 out of five.

Orchard Surgery Report May 2023

In April 2023 we visited Orchard Surgery to speak with patients about their experience with health and social care services. From this visit we received 23 reviews for the surgery.

Hingham Surgery Report April 2023

hingham surgery

In April 2023 we visited Hingham Surgery to speak with patients about their experience with health and social care services. From this visit we received 18 reviews for the surgery with an average rating of 4.9 (out of five).

East Harling and Kenninghall Surgery Report May 2023

picture of the east harling surgery sign

In April and May 2023 we visited both branches of East Harling and Kenninghall Surgery to speak with patients about their experiences with health and social care services.
From these visits we received 14 reviews for East Harling Surgery with an average rating of 3.1 out of five and 14 reviews for Kenninghall Surgery with an average rating of 4.4.

Queen Elizabeth Hospital Pharmacy feedback April 2023

In April 2023 we visited The Queen Elizabeth Hospital in King’s Lynn to speak with patients about their experience with health and social care services.

From this visit we received 11 reviews for the pharmacy with an average rating of 4.3 out of five.

This visit is part of our larger targeted engagement programme exploring service user experiences with pharmacies across the whole of Norfolk. A report for this will be published later in 2023.

Queen Elizabeth Hospital Stroke Unit feedback report May 2023

In May 2023 we visited the Stroke Unit at The Queen Elizabeth Hospital to speak with patients about their experience with health and social care services.

From this visit, we received 11 reviews for the unit. The reviews have an average star rating of 4.5 out of five.