Mattishall and Lenwade Surgeries Feedback Report August 2023

two people in healthwatch uniform standing next to a healthwatch branded table. On the table is some healthwatch pens, a sign saying we are collecting feedback and a small pink postbox

In August we visited both branches of Mattishall and Lenwade Surgeries to speak with patients about their experience with local health and social care services. From these visits we received 14 reviews for Mattishall Surgery with and average rating of 4.1 out of five, and 11 reviews for Lenwade Surgery with an average rating of 4.4.

How Norfolk pharmacies are working for you June 2023

image showing medicine on a shelf in a pharmacy

Throughout March and April 2023 we visited pharmacies and dispensaries across Norfolk to speak with service users and find out what was working well and what could be improved for service users.

We spoke to or received survey responses from 1,093 pharmacy users in Norfolk. We also heard from 46 professionals working in surgeries or pharmacies.

Church Hill Surgery Feedback Report August 2023

the front entrance of church hill surgery

In August 2023 we visited Church Hill Surgery to speak with patients about their experience with local health and social care services. From this visit we received 16 reviews for the surgery with an average star rating of 4.6 out of five.

Blofield Surgery feedback report August 2023

image shows a table with dark blue tablecloth and the words healthwatch norfolk printed on. On the table are two healthwatch bags, a fan of green and pink pens. There is a sign saying 'we are collecting patient feedback' and some leaflets

In August 2023 we visited Blofield Surgery to speak with patients about their experience with local health and social care services. From this visit we received 29 reviews for the surgery. The reviews have an average star rating of 4.7 out of five and all the patients we spoke to rated their experience as four or five out of five.