East Norwich Medical Partnership feedback report October 2022

In October 2022 we visited a flu clinic at East Norwich Medical Partnership to speak with patients about their experience with local health and social care services. From this visit we received 26 reviews for the partnership. The reviews have an average star rating of 3.7 out of five.

We heard mixed experiences from patients we spoke to. Most patients reported that the staff at the partnership were friendly and helpful. However, many patients also reported difficulties getting appointments at the partnership.

I find it difficult to ring up and get through but, when I am through, I am sorted.

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In the past it was very good but now we find it nearly impossible to see a clinician....