St James Medical Practice feedback report August 2022

In August 2022 we visited St James Medical Practice to speak with patients about their experience with local health and social care services. From this visit, we received 12 reviews for the practice. In addition to this we received one review through the post from a feedback form we handed out at our visit. The reviews have an average star rating of 4.1 out of five.

Overall, patients we spoke to were mostly happy with their experiences at the practice. However, concerns of access to appointments, in particular in person appointments, were raised by the people we spoke to.

There are problems making appointments, but otherwise they are generally fine. They have needed a new premises for years and the parking here is not good.

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In the past it was very good but now we find it nearly impossible to see a clinician....