Evaluation of sexual abuse and assault support services
In Autumn 2019 Healthwatch Norfolk were commissioned by the Domestic Abuse and Sexual Violence Network and funded by the National Lottery Awards for All programme to undertake a qualitative evaluation of sexual abuse or assault support services available in Norfolk. This report forms a part of the above-named project but acts as a standalone piece of work, mapping the support services available throughout Norfolk.
Healthwatch Norfolk surveyed local service providers to gain an understanding of the services they provide, their response to service user feedback and the changes made during the Covid-19 pandemic.
Diabetes care in East of England prisons
This project has involved speaking to prison residents with diabetes to find out about things that have happened regarding their diabetes care. We also sought information from prison staff about what they feel are the biggest risks to residents with diabetes, along with their ideas on how things could work better. As well as indicating areas for improvement, we felt it important to also acknowledge where services are working well for people.
Covid-19 survey 1 April 16-29 2020
We have been working with Norfolk health and social care organisations to look into residents’ experiences of accessing information and support during the COVID-19 (coronavirus) outbreak in the UK.
Covid-19 survey two April 30 to May 13 2020
We have been working with Norfolk health and social care organisations to look into residents’ experiences of accessing information and support during the COVID-19 (coronavirus) outbreak in the UK. This report contains the findings of the survey during the second two week period of it running, from 30th April to 13th May 2020. During this time period there were 87 completed responses, in comparison to 320 full responses from the first two week period.
Accessing PPG information on GP websites
We wanted to find out whether Norfolk surgeries or practice websites include accessible Patient Participation Group (PPG) information such as how to register, how frequently they meet, and any notes from previous meetings.
Cancer information on Norfolk GP surgery websites
Linking in with a piece of work carried out by other East of England Healthwatch, Healthwatch Norfolk (HWN) conducted a mini audit to look at what information is available for cancer patients on GP surgery websites.
Covid-19 Survey 3 May 14-27 2020
We have been working with Norfolk health and social care organisations to look into residents’ experiences of accessing information and support during the COVID-19 (coronavirus) outbreak in the UK.
Experiences of Covid-19 information and support July 2020
Was offered support, but it did not materialise because Norwich City Council gave incorrect information. Very distressing and potentially
dangerous for a vulnerable person.
Dental provision in Norfolk October 2020
This report highlights the signposting queries we have received regarding dental services in Norfolk since January 2020 and the information people have been requesting regarding dental services. It also details reviews of dental practices our engagement team have collected, and investigations carried out by the Healthwatch Norfolk team into dentist’s website and the availability of dental practices taking on new NHS patients.
Living a good life in Norfolk care homes
Healthwatch Norfolk identified a need to gather feedback from both care home residents and their relatives on how their care provider is supporting them to lead a good life.
