Experiences of cancer screening services in Norfolk and Waveney

During the autumn and winter of 2019, Healthwatch Norfolk ran an online survey to collect feedback on people’s experiences of cancer screening in Norfolk and Waveney. Participants could share their views on bowel, breast and/or cervical screening as well as provide their opinions about general access and barriers to screening services. This report outlines the survey findings.

The main areas which were found throughout people’s responses were:

Those staff who put patients at ease were welcomed.

The physical location and time of screenings is key to encouraging people to attend.

Some people do not realise they are eligible for screening.

Screenings are not always perceived positively but more should be communicated about their importance.


The actual procedure a little uncomfortable but to be expected, but if it helps catch cancer early, well worth it.

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