Plowright Medical Centre feedback report February 2022
In February 2022 we visited Plowright Medical Centre in Swaffham to speak with members of the public about their experiences with health and social care in their area. From this visit we received 12 reviews, with an average rating of 4.7 (out of five).
Gayton Road Health Centre feedback report March 2022
In February to March 2022 we visited Gayton Road Health Centre in King’s Lynn and also local libraries to speak with members of the public about their experiences with health and social care in their area. From these visits we received 19 reviews for Gayton Road Health Centre with an average rating of 3.4 (out of five).
Southgates Medical Centre feedback report April 2022
In April 2022 we visited Southgates Medical Centre in King’s Lynn to speak with patients about their experience with local health and social care services. From this visit we received 18 reviews for the medical centre with an average star rating of 4.0 (out of five).
Hingham Surgery feedback report May 2022
In May 2022 we visited Hingham Surgery to speak with patients about their experience with local health and social care services. From this visit we received 15 reviews for Hingham Surgery. In addition to this, we received two further reviews for the surgery from promoting our visit on local community groups on Facebook.
All patients we received feedback from rated their overall experience with the surgery as five stars out of five. Alongside this we also asked patients to rate cleanliness, quality of care, staff attitudes, staff communication with you, and waiting time. Although not compulsory, the ratings we did receive were all five stars out of five.
Gorleston engagement report March 2022
In March 2022, Healthwatch Norfolk engaged with members of the public in the Gorleston area. This took place at Gorleston Library, Shrublands Medical Centre, and online in a local community Facebook group. As a result, 47 pieces of feedback for nine different service providers were collected.
Windmill Surgery feedback report May 2022
In April 2022 we visited Windmill Surgery in Wymondham to speak with patients about their experience with health and social care services. From this visit we received 14 reviews for Windmill Surgery. The reviews have an average star rating of 4.6 out of five.
Carole Brown Health Centre feedback report May 2022
In May 2022 we visited Carole Brown Health Centre to speak with patients about their experience with health and social care services. From this visit we received 13 reviews for the centre. The reviews have an average star rating of 4.7 out of five
Wymondham Medical Partnership feedback report June 2022
In May 2022 we visited Wymondham Medical Partnership to speak with patients about their experience with health and social care services. From this visit we received 26 reviews for Wymondham Medical Partnership. We also visited Wymondham Library where we received 3 pieces of feedback for the surgery.
Alongside this, these visits were promoted on Facebook before and after and so consequently the following report also includes feedback received directly through our website or sent through the post from 1st May to 10th June 2022. In total this report presents 40 pieces of feedback. The reviews have an average star rating of 3.7 out of five.
Shipdham Surgery feedback report
In June 2022 we visited Shipdham Surgery to speak with patients about their experience with health and social care services. From this visit we received 12 reviews for Shipdham Surgery. In addition to this we received two reviews for the surgery from promoting our visit on local community groups on Facebook. All these reviews have an average star rating of 4.9 out of five. Only two patients did not rate the surgery as the full five stars.
Heathgate Medical Practice feedback report June 2022
In June 2022 we visited Heathgate Medical Practice to speak with patients about their experience with health and social care services. From this visit we received 18 reviews for the practice. Alongside this we promoted our visit on social media and received five additional reviews from patients which are also included in this report. The reviews have an average star rating of 4.8 out of five.
