Shipdham Surgery feedback report

In June 2022 we visited Shipdham Surgery to speak with patients about their experience with health and social care services. From this visit we received 12 reviews for Shipdham Surgery. In addition to this we received two reviews for the surgery from promoting our visit on local community groups on Facebook. All these reviews have an average star rating of 4.9 out of five. Only two patients did not rate the surgery as the full five stars.

Overall, patients were happy with their experience at the surgery. They told us that they were always looked after well, staff were pleasant, and that they are happy with the care they receive.

Concerns which were raised included a need for a larger car park and concerns about the ability of some patients to send in photos when needed.

I cannot fault the service here. I have been a patient for 16 years and they look after us so well. I have no complaints whatsoever.

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