Information and advice

A number of organisations in Norfolk provide advice and information on issues relating to health, social care and wellbeing. We have listed some of the places we refer to the most.

If you are not sure which organisations can help, call us on 0808 168 9669 or email us at [email protected]

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Grief / Bereavement

Bereavement / grief support

When you have lost someone, it is easy to feel alone, lost and uncertain about the future. Click below for a directory of charities, organisations and groups who can provide support and advice after loss.
Click Here
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Children, young people and families

Support for young children, young people and families

We have compiled a directory of charities and organisations which offer support and information to improve the wellbeing of children, young people, and the whole family.
Click Here
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Complaints

Complaints

How do you complain and who to? We have put together some advice and contact details to help you.
Click Here
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Dental

Dental

Click below for information about dental services.
Click Here
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Disabilities

Disabilities

Click below for information and support for people with all types of disabilities.
Click Here
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Learning disabilities

Learning disabilities

Click below for information and support to help those with learning disabilities and their families.
Click Here
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Mental health

Mental health

Click below for information about organisations that can help people with common mental health conditions. If you are in a mental health crisis and need emergency help, please dial 999
Click Here
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Older people

Older people

Click below for a list of organisations which offer information, advice and support for older people and/or people with dementia.
Click Here
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Safeguarding

Safeguarding

Safeguarding is the act of protecting children, and adults (who may have care and support needs), from the risk and experience of harm, neglect and abuse. If you have a concern about an adult or child, please call Norfolk County Council on 0344 800 8020. In an emergency, call 999.
Click Here
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Social Care

Social care

Social care means additional support and care a person may need. Click below for links to organisations that can help.
Click Here
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Transport

Transport

Are you looking for transport to or from a hospital appointment in Norfolk? Click to access a directory with information that may help.
Click Here
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Other support

Other support

We have compiled a list of organisations offering support and information that we have worked with or referred people to.
Click Here
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Maternity services

Maternity services

Advice and information for mothers, partners and families.
Click Here
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LGBTQIA+ Community

LGBTQIA+ Community

Advice and information for the LGBTQIA+ community
Click Here
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Information for Ukrainian refugees

Information for refugees from Ukraine

Click Here
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Christmas and New Year advice and information

Christmas and New Year advice and information

This page contains information about where and how to access advice and support over the festive season.
Click Here