Bereavement and grief support

This page offers a list of support and information services offering bereavement and grief support.

Time Norfolk

TimeNorfolk provides free wellbeing support for anyone who has experienced a pregnancy related issue associated with pregnancy loss at any stage, pregnancy choices and baby loss.

Time Norfolk offers face to face support at centres in Norwich, Great Yarmouth and Kings Lynn. They also offer online video and telephone support for those unable to visit one of their centres.

Norfolk Sands

This local Sands group of volunteers who have all been affected by the loss of babies. They provide support to parents, grandparents and friends who have experienced loss through stillbirth or neonatal death.  Norfolk Sands is one of a UK wide Network of Sands Groups. They offer email support as well as our monthly support meetings.

Norfolk and Norwich University Hospital Bereavement Office

The Bereavement Office offers advice, practical help and support for bereaved relatives in the period following the death of a loved one.

Queen Elizabeth Hospital Bereavement Office

The chaplaincy offers a Bereavement Support Group to the friends and relatives of patients who have passed away.

Join to meet with other people in similar situations. The Bereavement Support Group aims to provide companionship, offer insights into the grieving process, and allow for the sharing of helpful strategies.

James Paget University Hospital Chaplaincy Service

The chaplains are a multi-faith/multi-denominational team offering spiritual and pastoral care to all patients, staff and visitors at the the Trust.

To those who practise a Christian faith, they offer a range of help and support including bedside communion and various weekly Chapel Services.

To those who practise other faiths they will try to contact a faith leader of your own faith or belief.

To those without any religious affiliation, they offer human warmth and a confidential listening ear.

The Norfolk Hospice

The Norfolk Hospice provides free care, comfort and compassion to residents in West Norfolk nearing the end of their lives and provide support for their families and friends.

Services include:

  • Inpatient Unit
  • Therapies
  • Hospice at Home
  • Family and Carer Support

The Norfolk Hospice supports approximately 1,100 families in West Norfolk each year.

At A Loss

The UK’s bereavement signposting website. The website offers support and includes access to the following:

Cruse Bereavement Care - Norfolk

Cruse Bereavement Care is the leading national charity for bereaved people. They offer support, advice and information to children, young people and adults when someone die, and work to enhance society’s care of bereaved people.

Cruse offers face-to-face, group, telephone, email and website support. They have a free phone  helpline and local services.

Norfolk and Waveney Mind bereavement support after suicide

Norfolk and Waveney Mind operates a Complex Bereavement Support service which offers specific help for those bereaved and affected by suicide.


Part of it is SAIL (Support After Immediate Loss) which offers one-to-one emotional and practical support for those bereaved by suicide for up to 12 sessions and is aimed at those waiting for an inquest.


Norfolk and Waveney Mind also runs the Anchor Support Group which offers a safe space for eight weeks where you can connect with others who have been through similar experiences.

Anne Robson Trust

The trust provides support and companionship to those nearing the end of their life, and their loved ones. This includes supporting hospitals to set up teams of volunteers, and running a Telephone Support Service

Hope Again

Hope Again is the youth website of Cruse Bereavement Support. It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone.

You will find information about their services, a listening ear from other young people and advice for any young person dealing with the loss of a loved one.

Hope Again provides somewhere to turn to when someone dies.

Nelson's Journey

Nelson’s Journey supports children and young people in Norfolk who’ve experienced the death of a significant person.

They provide a range of resources and services, and accept referrals from families and professionals for those who may need support.

Child Bereavement UK

Child Bereavement UK help children, young people, parents, and families to rebuild their lives when a child grieves or a child dies.

The website offers news and events, training courses, articles, and support and guidance.

Wellbeing Service bereavement webinars

Join a live webinar exploring how we cope with bereavement in challenging times. The session will offer an opportunity to look at the particular difficulties of bereavement and grief.

This is a live online presentation, where you log in on your computer, phone or tablet. A clinician will present the workshop via webcam. You will not be seen by other attendees and you can ask questions in real time via a chat function that is private and not visible to the rest of the group.

Support After Suicide

The Support After Suicide Partnership brings together suicide bereavement organisations and people with lived experience, to help ensure everyone bereaved or affected by suicide is offered timely and appropriate support.

They have set up a website which has been developed with the help of both individuals with experience of suicide and professional bereavement organisations so you can explore practical information and find emotional support if you have been impacted by suicide.

Empathy suicide bereavement support

Empathy is an independent, Norwich based organisation that provides support, within Norfolk, specifically for people who have been bereaved through, or personally affected by, someone ending their own life.

The group evolved from personal experience of the complex grief of suicide bereavement and recognition of the sensitive care and compassionate support that is needed for those who are experiencing the emotional turmoil that is suffered by many people who are grieving such a loss.

Discussing death with someone with a learning disability

It may be especially hard to explain to a person with a learning disability that a friend or family member has passed away.

Everyone’s level of understanding can be different but if you’re concerned about how to explain a death to someone with a learning disability, the Mencap website has some simple online resources which you may find helpful.

Sue Ryder online bereavement support

Sue Ryder’s Online Bereavement Support makes it easy to connect with the right support for you – whether that’s information and resources, qualified counsellors or a community of others with similar experiences. These services are free and easy to access on your computer, smartphone or tablet.

Alzheimer's Society

The website offers a helpline, and online chat function to offer advice and support for those looking for advice on:

  1. Grief, loss and bereavement when a person has dementia
  2. Feelings after a diagnosis and as dementia progresses
  3. Supporting a person with dementia during a bereavement
  4. Feelings after a person with dementia has died
  5. Grief, loss and bereavement – useful organisations

Miscarriage Association

The Miscarriage Association is a small charity with a mission to ensure that everyone who experiences the loss of a baby in pregnancy receives the support and information they need.


  • offer support and information to anyone affected by the loss of their baby in pregnancy
  • raise awareness of miscarriage
  • promote good practice in medical care through the provision of in-house training, consultancy and support

Dying Matters

Talking about death, dying and bereavement is hard. It can feel awkward or uncomfortable and sometimes, you just don’t know what to say.

Dying Matters is the campaign that’s trying to change that. Their mission is to break the stigma, challenge preconceptions and normalise public openness around dying

Muslim bereavement support

The Muslim Bereavement Support Service is a registered charity, founded in 2012. They are a non-profit organisation serving the Muslim community by supporting bereaved women who have lost a loved one.

They also work with other organisations, the NHS and hospices in particular, to give a spiritual context to the bereavement support services they offer.

Winston's Wish

Winston’s Wish supports grieving children and young people after the death of someone important.

They offer a free telephone helpline, an email service, support information for families and schools, resources and training.

Scotty's Little Soldiers

Based in West Norfolk, this national charity supports British Forces children who lost a loved one serving in the military