Support for older people

This page offers a list of support and information services for older people in Norfolk.

Age UK Norfolk

AGE UK Norfolk offer a range of services to support older people in later life, including:

For free, confidential information and advice, contact their advice telephone helpline, which is available daily Monday to Friday between 10am and 4pm.

Alzheimer's Society

The Alzheimer’s Society can give information, advice and guidance to people with dementia, their carers and others affected by dementia.

Office opening times: Monday-Wednesday 9am-8pm, Thursday-Friday 9am-5pm, and Saturday-Sunday 10am-4pm

Care providers and care homes in Norfolk

Your guide to care and support for adults including a list of care providers and care homes in Norfolk can be downloaded here.

Norfolk County Council

To find out more about care and support available in Norfolk, click here. 

To contact the Norfolk County Council care team, call 0344 800 8020.

For urgent out of hours help, call Norfolk’s Swift Response Team on 0344 800 8020

Out of hours runs Monday to Thursday – from 5pm-9am the following morning.

From 4.35pm on Friday through to 9am the following Monday morning.

All day (24 hours) on Bank Holidays.

The Carents Room

A website which provides support for carents (mid-life children providing help for elderly relatives in the community).

The site includes information guides, news, and research, as well as practical advice.