Church Hill Surgery feedback report August 2022

In August 2022 we visited Church Hill Surgery in Pulham Market to speak with patients about their experience with local health and social care services. From this visit we received 14 reviews for the surgery with an average star rating of 4.4 (out of five)....
In August 2022 we visited Feltwell Surgery to speak with patients about their experience with local health and social care services. From this visit we received 12 reviews for the surgery with an average rating of 4.8 out of five....
In August 2022 we visited Plowright Medical Centre in Swaffham to speak with patients about their experience with local health and social care services. From this visit we received 14 reviews for the medical centre. In addition to this we received two reviews through the post from feedback forms we handed out on the day. All the reviews had an average star rating of 4.8 out of five....
In September 2022 we visited Stalham Staithe Surgery to speak with patients about their experience with local health and social care services. From this visit we received 15 reviews for the surgery. The reviews have an average star rating of 4.5 out of five....
Healthwatch Norfolk was commissioned by Norfolk Community Health and Care NHS Trust (NCH&C), as part of an ongoing series of focus groups, to conduct a Norfolk-wide review and explore and gather feedback on the experiences of people, as well as family or carers of people, who have or had suffered from pressure ulcers and lower leg wounds. We did this by conducting interviews with those who have suffered from pressure ulcers or lower leg wounds, their family or carers, and professionals....
In September 2022 we visited School Lane Surgery in Thetford to speak with patients about their experience with local health and social care services. From this visit, we received 21 reviews with an average star rating of 4.6 out of five. In addition to this, we also received six reviews through our website from promoting the visit on social media. These reviews had an average rating of 4.2 out of five....
In September 2023 we visited Heacham Group Practice to speak with patients about their experience with health and social care services. From this visit we received 23 reviews for the practice. In addition to this, in this month we have received a further three reviews through our website which are included in our report. The reviews have an average star rating of 4.7 out of five....
In August 2022 we visited St James Medical Practice to speak with patients about their experience with local health and social care services. From this visit, we received 12 reviews for the practice. In addition to this we received one review through the post from a feedback form we handed out at our visit. The reviews have an average star rating of 4.1 out of five....
In October 2022 we visited a flu and COVID vaccination clinic at Mundesley Medical Centre to speak with patients about their experience with local health and social care services. During our visit, we found that there was a steady stream of patients moving through the surgery and the queue was well managed by volunteers from the surgery. From this visit we received 29 reviews for the medical centre with an average star rating of 4.7 out of five....

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