Carole Brown Health Centre feedback report May 2022
In May 2022 we visited Carole Brown Health Centre to speak with patients about their experience with health and social care services. From this visit we received 13 reviews for the centre. The reviews have an average star rating of 4.7 out of five
Wymondham Medical Partnership feedback report June 2022
In May 2022 we visited Wymondham Medical Partnership to speak with patients about their experience with health and social care services. From this visit we received 26 reviews for Wymondham Medical Partnership. We also visited Wymondham Library where we received 3 pieces of feedback for the surgery.
Alongside this, these visits were promoted on Facebook before and after and so consequently the following report also includes feedback received directly through our website or sent through the post from 1st May to 10th June 2022. In total this report presents 40 pieces of feedback. The reviews have an average star rating of 3.7 out of five.
Shipdham Surgery feedback report
In June 2022 we visited Shipdham Surgery to speak with patients about their experience with health and social care services. From this visit we received 12 reviews for Shipdham Surgery. In addition to this we received two reviews for the surgery from promoting our visit on local community groups on Facebook. All these reviews have an average star rating of 4.9 out of five. Only two patients did not rate the surgery as the full five stars.
Heathgate Medical Practice feedback report June 2022
In June 2022 we visited Heathgate Medical Practice to speak with patients about their experience with health and social care services. From this visit we received 18 reviews for the practice. Alongside this we promoted our visit on social media and received five additional reviews from patients which are also included in this report. The reviews have an average star rating of 4.8 out of five.
Chet Valley feedback report July 2022
In July 2022 we visited Chet Valley Medical Practice in Loddon to speak with patients about their experience with health and social care services. From this visit we received 10 reviews for the practice. Alongside this we received two additional reviews as a result of promoting our visit on social media. The reviews have an average star rating of 4.2 out of five
Healthwatch Norfolk intelligence report July 2022
Between 1st March 2022 and 31st May 2022, we published 637 individual reviews, relating to 130 different services delivered in Norfolk. The average rating of these reviews was 3.3 (out of five). Most reviews we received came from our engagement (343). We also received 285 reviews through our website, eight were received through our signposting […]
Cromer Group Practice feedback report June 2022
In June 2022 we visited Cromer Group Practice to speak with patients about their experience with health and social care services. From this visit we received 11 reviews for the practice. In addition to this, one patient completed a feedback survey and returned it to us in the post. The reviews have an average star rating of 4.5 out of five.
Ludham and Stalham Green Surgeries feedback report
In June 2022 we visited Ludham Surgery to speak with patients about their experience with local health and social care services. From this visit we received 17 reviews for Ludham and Stalham Green Surgeries. In addition to this, three patients completed a feedback survey and returned it to us in the post.
The reviews have an average star rating of 4.7 out of five.
Great Massingham and Docking Surgeries feedback
In June 2022 we visited Great Massingham Surgery to speak with patients about their experience with health and social care services. From this visit we received 18 reviews for the surgery These reviews had an average rating of 4.8 (out of five).
In July 2022 we visited Docking Surgery. From this visit we received 13 reviews for the surgery, again with an average rating of 4.8.
Please note that for both visits we also handed out some feedback forms and these figures include those returned to us in the post.
Swan Lane Surgery feedback report July 2022
In July 2022 we visited Swan Lane Surgery in Long Stratton to speak with patients about their experience with health and social care services. From this visit we received 15 reviews for Swan Lane Surgery with an average star rating of 4.3 out of five.
