NHS 111

If you need medical advice in an emergency, the NHS 111 service can help in a number of ways. This page provides information on how to access the service and when it should be used. NHS 111 helps people get the right advice and treatment when they need it. If you need medical support urgently, […]
Check for fire risks

Norfolk Fire and Rescue Service wants you, your family, friends and neighbours to be safe from fire in your home. Check your home for fire risks with an online tool An easy-to-follow online home fire safety check has been developed through a partnership between the National Fire Chiefs Council, Fire Kills and Safelincs. Online fire safety check […]
Smoking and Vaping

Each year, Norfolk’s Director of Public Health publishes a report on an element of his team’s work. This year, Stuart Lines’ independent report is focused on smoking and vaping habits in the county. It also sets out the measures being taken by the county council and its partners towards having a smoke-free generation in Norfolk […]
Can I access my GP records online?

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it. What information is in my GP record? A GP health record contains information about the care you have received from your GP surgery. It […]
Skin cream safety

Norfolk Fire and Rescue Service is issuing advice and information about the safety of some skin creams called emollients. It says it is important to keep away from fire, flames and cigarettes when using them, as dressings and clothing soaked with the ointment can be easily ignited. What are emollients? Emollient creams, ointments, sprays […]
Electric heater safety

Norfolk Fire and Rescue Service is issuing safety advice to people who use electric heaters. They have issued a set of guidelines which can help people stay safe when using them and reduce the risk of injury/and or fire. Their advice is: Keep electric heaters at least 1 metre from people, furniture and items such […]
NHS Health Check

If you are aged between 40 and 74 and live in Norfolk, you are eligible for a free NHS Health Check. Once you celebrate your fortieth (and every five years afterwards), you should be contacted by your GP surgery about the checks. You have various options to access one. You can: Book the check with […]
Carers Identity Passport

Are you looking after someone? Then you can apply for a FREE Carers Identity Passport. They are available for unpaid carers of all ages in Norfolk and Waveney. It helps to identify them in healthcare settings. Carers Voice worked with the Norfolk and Waveney Integrated Care System to produce a Carers Identity Passport. It is […]
Shared Care Record
Have you had enough of repeating yourself over and over again in health and social care settings? Have you wondered why those looking after you cannot see information about your medication, allergies, treatment, and care in the same place? Shared Care Records are coming to Norfolk and mean health and social care professionals, directly involved […]
PSIRF – what does it mean to you?

If you, or one of your loved ones, is involved in an incident on a ward, this will be looked into in a different way from autumn 2023. The patient and those who care for them will be at the centre of all inquiries, and can help play a part in improving things in […]