Shared Care Record

Have you had enough of repeating yourself over and over again in health and social care settings?

Have you wondered why those looking after you cannot see information about your medication, allergies, treatment, and care in the same place?

Shared Care Records are coming to Norfolk and mean health and social care professionals, directly involved in your care, will be able to access your records safely and securely.  They will be used in a number of different places including hospitals, GP surgeries, the 111 service, and social care.

Not only does this allow different health care professionals to see relevant information about your care and treatment, it also means you only have to tell your story once.

Handy links

Who has access to the Shared Care Records?

A number of organisations who are involved in health and social care including:

  • All Norfolk and Waveney GP practices
  • Norfolk & Norwich University Hospital, The Queen Elizabeth Hospital King’s Lynn, The James Padget Hospital
  • Norfolk Community Health and Care and East Coast Community Healthcare
  • Norfolk County Council
  • Norfolk and Suffolk NHS Foundation Trust (NSFT)
  • NHS 111

NHS Norfolk and Waveney says this will help everyone looking after you make the most informed choices about your care.

Some of the key benefits are:

  • Improved experience for you:  The health and care professional you see has the information they need to provide you with the best treatment and care or make the most informed decision for your wellbeing.
  • Reduced waiting times and repetition: There will be less time contacting departments and organisations, and less time repeatedly telling your story or sensitive, sometimes uncomfortable information.
  • More efficient testing: One record will reduce the duplication of tests.
  • More holistic care: It will improve communication between those working in health and care who can consider your your overall health, care, and social circumstances and not looking at your immediate condition. 

NHS Norfolk and Waveney says “No matter how complex your condition, you can be confident you are in the right place at the right time.”



As the project officially launches and develops, we will add more information to this page. In the meantime, you can watch a video with more information below