Community based mental health services in Norfolk and Waveney Year One report
During the first-year evaluation, we found community mental health changes are not yet happening and there are a number of concerns about issues including care plans not being up-to-date and not strong enough communication with carers.
Norfolk and Waveney PPG Evaluation November 2022
This report sets out the awareness of Patient Participation Groups (PPGs) in Norfolk and the support they need. We found awareness of them varied around the county. Members felt they needed more support with communication both within the practice and the local community, so people were aware of their work and they could attract more members.
South Norfolk and Broadland Waiting Well evaluation – December 2022
South Norfolk and Broadland District Councils have been piloting a scheme, called Waiting Well, aimed at supporting patients in areas who are currently on the waiting list for orthopaedic treatment/ surgery at the Norfolk and Norwich University Hospitals (NNUH). Patients were contacted by the District Councils and offered support based on their level of need, […]
Norwich Walk-In Centre engagement report – December 2022
Healthwatch Norfolk was commissioned by OneNorwich Practices to gather feedback on the Norwich Walk-in Centre from members of the public and professional stakeholders. Given recent service changes during the Covid-19 pandemic and current pressures on the NHS, the aim was to ensure these voices are considered in any service change proposals that take place nationally […]
NHS Health Checks report – March 2023
Healthwatch Norfolk was asked by Norfolk County Council’s Public Health team to gather the public’s opinion, uptake and experiences of NHS Health Checks in Norfolk. The aim was to develop a greater understanding of why uptake is low and what could be done to improve this. Based on what we heard from people, we made […]
Long Covid Support Report April 2023
Healthwatch Norfolk wanted to know what information, advice, and support is available to those living with Long COVID symptoms in Norfolk, as well as how aware people are of these resources. We know from other Healthwatch reports that there is a lack of information and support available for those living with Long COVID. There are […]
Evaluation of Norfolk LGBT+ Project – March 2021
This report provides an overall evaluation of the services provided by Norfolk LGBT+ Project. The information for evaluation was gained through surveys with service users, professionals who have referred to or used the services of the project, and the staff and project volunteers. Follow-up interviews were also undertaken to explore feedback in more detail. The […]
Providing primary care services to the patients of Fairstead
Healthwatch Norfolk gathered the views of the King’s Lynn community about proposals to close the Fairstead Surgery in the borough.
Becoming a dementia friendly GP surgery 2019
Healthwatch Norfolk developed a guide with the Clinical Commissioning Groups (CCGs) in North and South Norfolk outlining simple steps to make a GP practice more dementia friendly. The suggestions were all made by local people with dementia and their carers, and developed after extensive engagement. They are designed to be low cost, high impact solutions […]
New model of care consultation October 2018
This report got feedback from people across Norfolk on the results of consultation into a new model of care suggested by Norwich Clinical Commissioning Group.
