This report outlines the work done during Year Two of a three-year project evaluating how well a Steering Group (managed by the Norfolk and Waveney Integrated Care Board and the Norfolk and Suffolk Foundation Trust) is delivering on the transformation of community mental health services in Norfolk.
It focuses on five key areas including adults severely affected by mental illness, the experience of carers, and how services are working together.
Our detailed report (which you can download on this page) gives full details but some of the key outcomes and recommendations include:
Ensure adults severely affected by mental health and their carers can feed back on whether they feel their needs are met, and what changes need to be made.
Make sure the recommendation from our Year One report of involving carers and making sure they are supported is at the core of any changes.
The Steering Group needs to engage more widely with people who have experienced community mental health services and involve them in changes to care services.
