Bates Green Medical Centre feedback report May 2026

In May 2026 we visited Bates Green Medical Centre to speak with patients about their experience with health and social care services. From this visit we received 10 reviews for Bates Green Medical Centre. The reviews have an average star rating of 3.8 out of 5.

Bates Green Medical Centre is a GP surgery located on the outskirts of Norwich and is part of the Wensum Valley Medical Practice Group serving primary care to approximately 13,000 patients. Wensum Valley Medical Practice offers a variety of services including maternity and midwifery services, asthma clinics, and learning disability health checks.

Overall, people were happy with the care they received and were very complimentary of staff attitudes. However, some patients did note issues surrounding appointment wait times, lateness and length of appointments.

The doctor I saw today was very helpful. They explained everything so clearly and had time to listen.

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