Experiences of NHS rehabilitation care
Share your experiences of rehabilitation care in Norfolk’s Community Hospitals
Have you, or has someone you know, been admitted to an inpatient general rehabilitation ward in Norfolk recently?
We want to hear your views about how you, or your friends and family, have been looked after in the journey back to independent living.
The survey is focused on people who have been cared for by inpatient rehabilitation services at one of the following locations between July 2024 and July 2025:
- Alder Ward in the Mulberry Unit and the Willow Therapy Unit at Norwich Community Hospital
- Foxley Ward at Dereham Hospital.
- North Walsham and District War Memorial Hospital
- Ogden Court Community Hospital in Wymondham
- Pineheath Ward at Kelling Hospital
- Swaffham Community Hospital.
We want to hear your thoughts about:
- The ward environment
- The quality of care and therapy
- The discharge process including planning, discharge day and the care received after leaving hospital.
How do I share my experiences?
You can complete the survey by clicking on the link below.
Or you can telephone us on 01953 856029. Phone lines are open Monday to Friday, 10am to 4pm.
If you require the survey in a different format, eg. Large Print, please email enquiries@healthwatchnorfolk.co.uk, or call us on the telephone number above.
The survey closing date is Sunday 10 August 2025.
The survey takes 15-20 minutes to complete.
The feedback we receive will be used to make recommendations to Norfolk Community Health and Care NHS Trust on how to improve the inpatient general rehabilitation service.
A report outlining our findings will be available to read on our website.
Everyone taking part will be entered into a draw to win one of five £50 Tesco vouchers.
