image shows the front on Newton Flotman Surgery with blue skies
image shows the front on Newton Flotman Surgery with blue skies

Newton Flotman Surgery feedback report August 2024

In August we visited Newton Flotman Surgery to speak with patients about their experience with health and social care services. From this visit, we received 9 reviews for the practice. The reviews have an average star rating of 4.6 out of 5.

Overall, people seemed happy with the care they received while visiting the surgery, with patients specifically praising the engaging and caring nature of the staff, expressing that they felt listened to when they were seen. However, some people did note that accessing appointments through the telephone system was difficult at times with long queues and not being able to book in advance being issues.

I saw a doctor today and she was fantastic. She listened to me and the whole experience was excellent

Related Reports