Fakenham Medical Practice feedback report June 2024

In June 2024, Healthwatch Norfolk visited Fakenham Medical Practice, a doctors’ surgery which serves approximately 15,000 patients. During our visit, we received sixteen reviews about the practice which had an average star rating of 4.1 out of 5.

Overall, the patients we spoke to were mostly happy about the care they were receiving at the practice and praised staff for looking after them. The majority said they found it straightforward getting an appointment, but several did talk about lengthy wait times on the phones.

My experiences are okay. I haven't had to call on them too often. You can normally see a doctor on the day if you wait on the phone. If you don't give up, you usually get a positive response!

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