Chiswick House feedback report March 2024

Healthwatch Norfolk visited Chiswick House in Norwich in March 2024 to talk to residents about their experiences and compiled a feedback report. It is part of our targeted engagement visiting care homes around Norfolk.

Chiswick House provides residential care for up to 32 people aged 65 or over. From our visit, we received 13 reviews – 12 from residents and 1 from a family member. The average star rating was 4.6 out of 5.

People praised the quality of care and several described the staff as nice. Most people also thought the food was good, although one felt the food choices were limited.

Very pleased to be living here. The food and services are fantastic. I meet so many different people and have lots of good conversations.

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