Colney Centre at Norfolk and Norwich University Hospital feedback report June 2024
In June 2024 we visited Norfolk and Norwich University Trust Hospital’s Colney Centre for oncology and haematology services. From this visit we received 23 reviews for the practice. The reviews have an average star rating of 4.7 out of 5. Overall, many patients we spoke to told us their condition and treatments were explained well […]
Old Mill Surgery feedback report August 2022
In August 2024, we visited the Old Mill Surgery in Poringland to speak with patients about their experience with health and social care services. From this visit we received 13 reviews, with an average star rating of 3.8 out of five. Overall, people seem to be satisfied with the care they receive at Old Mill […]
Millgates Surgery feedback report August 2024
In August 2024, we visited Millgates Surgery in Hempnall to speak with patients about their experience with health and social care services. From this visit we received 14 reviews with an average star rating of 3.9 out of five. Overall, people found the attitude and treatment provided by staff to be very good, but some […]
Theatre Royal Surgery feedback report June 2024
In June 2024 we visited Theatre Royal Surgery in Dereham to speak with patients about their experiences with the service. From this visit we received 22 reviews for the practice with an average star rating of 4 out of 5. Overall, most of the patients we spoke to were appreciative of how staff interact with […]
Market Surgery feedback report
In April 2024, we visited Market Surgery in Aylsham to talk to patients about their experiences with health and social care services. We received 18 reviews during this visit, with an average star rating of 4.4 out of 5. Overall, most patients we spoke to were happy with their care, and singled out communication for […]
Chet Valley Medical Practice feedback report June 2024
In June 2024, we visited Chet Valley Medical Practice in Loddon to talk to patients about their experiences of the service. We received 22 reviews during the visit, with an average star rating of 4.2 out of 5. Overall, many patients were happy with the treatment they received and said staff were helpful.
Fakenham Medical Practice feedback report June 2024
In June 2024, Healthwatch Norfolk visited Fakenham Medical Practice, a doctors’ surgery which serves approximately 15,000 patients. During our visit, we received sixteen reviews about the practice which had an average star rating of 4.1 out of 5. Overall, the patients we spoke to were mostly happy about the care they were receiving at the […]
The Maltings feedback report April 2024
In April 2024, we visited The Maltings Care Home in Fakenham to speak to the people living there about their care experiences. It is part of a programme of targeted engagement which sees us visit care homes across Norfolk. The Maltings (formerly known as Oakwoods) provides residential care for up to 43 people aged 65 […]
Toftwood Medical Centre feedback report May 2024
In May 2024, Healthwatch Norfolk visited Toftwood Medical Practice in Dereham to talk to patients about their experiences with the service. From this visit, we received 15 reviews about the practice. These reviews have an average star rating of 4.6 out of 5. Overall patients told us they appreciate not feeling rushed through appointments, and […]
Swan Lane Surgery feedback report May 2024
In May 2024, we visited Swan Lane Surgery in Long Stratton to speak with patients about their health and care experiences. From this visit, we received 12 reviews for the practice which had an average rating of 4.3 out of 5. Overall, most patients spoke positively about the staff. Some said they found it easy […]
