Ashill Lodge feedback report February 2024
In February 2024, we visited Ashill Lodge, which provides residential care for people aged 65 or over. At the time of the visit, there were 31 people living there, several with dementia. Many of the people living there were not able to engage with officers, so we spoke to a small selection of people during […]
The Elms feedback report March 2024
In March 2024, we visited The Elms in Gorleston to speak to the people living there about their experiences, and also speak to staff-members too. The home provides residential care for people aged 65 or over. From the visit, we received four reviews which had an average star rating of 4.75 out of five. All […]
Marine Court feedback report March 2024
In February 2024, we visited Marine Court in Great Yarmouth which provides residential care for up to 40 people who are 65 or over, many of whom live with dementia. During the visit, we spoke to three people living there, who gave an average feedback star rating of 4 out of 5. Everyone we spoke […]
Lydia Eva Court feedback report March 2024
In March 2024, we visited Lydia Eva Court in Gorleston to speak with people living there about their experiences of the home, and some members of staff compiling a feedback report. We received six reviews which had an average star rating of 4 out of 5. Everyone we spoke to reported being happy living there, […]
Watton Medical Practice Feedback Report April 2024
In April 2024 we visited Watton Medical Practice, a doctor’s surgery in South Norfolk, to speak with patients about their experience with health and social care services. From this visit we received 18 reviews for the practice. The reviews have an average star rating of 3.4 out of five.
Norfolk and Norwich University Hospital Feedback Report April 2024
In April we held engagement sessions in the Discharge Lounge and at the Inpatients West and Centre entrance, and in May we attended the Dementia Fayre. Across both months we also spoke to people at various community events where they told us about their experiences at the hospital. In total we received 43 reviews with […]
Wymondham Medical Partnership feedback report April 2024
In April 2024, we visited Wymondham Medical Partnership to speak with patients about their experience with local health and social care services. From this visit, we received 25 reviews with an average star rating of 4.4 out of five. Overall, patients were happy with the care they received and praised staff for looking after them. […]
Lydia Eva Court feedback report March 2024
In March 2024, we visited Lydia Eva Court in Gorleston to speak with people about their experiences of the home, and also chatted to some members of staff. This is part of a targeted engagement programme which sees us visiting a selection of care homes across the county. During our visit, we received six reviews […]
East Harling and Kenninghall Surgery feedback report April 2024
In the past it was very good but now we find it nearly impossible to see a clinician.
Benjamin Court feedback report October 2023
Healthwatch Norfolk does not normally gather feedback about services that have ended or closed. We made an exception because we were contacted by numerous members of the public about Benjamin Court Reablement Services in Cromer. Because our role is to listen to the voice of the patient, we visited Cromer Library on October 13 to […]
