NNUH Community Diagnostic Centre feedback report March 2025

In March we visited the Community Diagnostic Centre (CDC) at the Norfolk and Norwich University Hospital (NNUH) to speak with patients about their experience with health and social care services. From this visit we received 26 reviews for the CDC, with an average star rating of 4.5 out of 5. The CDC is an outpatient […]
Thetford Healthy Living Centre feedback report April 2025

In April we visited the Thetford Healthy Living Centre to speak with patients about their experience with health and social care services. From this visit we received 41 reviews, with an average star rating of 4.6 out of 5. Thetford Healthy Living Centre is a multi-disciplinary health centre that offers various services and facilities under […]
Lincoln House care home feedback report March 2025

In March 2025, we visited Lincoln House care home in Swanton Morley, near Dereham, to speak to people about their experience as part of our ongoing targeted engagement of care homes in the county. The site provides residential, respite and nursing care for up to 59 people aged 65 or over. From this visit, we […]
School Lane Surgery feedback report May 2025

In May we visited School Lane Surgery to speak with patients about their experience with health and social care services. From this visit we received 23 reviews, with an average star rating of 4.3 out of 5. School Lane Surgery is a GP practice located in Thetford. Upon their last inspection in January 2024, the […]
James Paget Hospital CDC feedback report August 2024

In August 2024, we visited the Community Diagnostic Centre (CDC) at the James Paget University Hospital (JPUH) in Gorleston to speak with patients about their experience with health and social care services. From this visit we received 43 reviews for the centre. The reviews have an average star rating of 4.7 out of 5. Overall, […]
Oulton Suite at James Paget University Hospital feedback report January 2025

In January we visited the newly opened Oulton Suite at the James Paget University Hospital (JPUH) in Gorleston to speak with patients about their experience with health and social care services. From this visit we received 6 reviews. The reviews have an average star rating of 4.2 out of 5. Overall, patients seemed satisfied with […]
Grenville Court engagement report April 2025

In April 2025 we visited Grenville Court to speak with residents and staff about their experience with the home. This visit formed part of our ongoing targeted engagement of visiting care homes around Norfolk to learn more about the experiences of the people that live there. Grenville Court is a care home in Horsford, 5 […]
Hethersett Hall engagement report February 2025

In February 2025 we visited Hethersett Hall to speak to service users about their experience with the home. This visit formed part of our ongoing targeted engagement of visiting care homes around Norfolk. Hethersett Hall is a care home in Hethersett, a village in South Norfolk, and is owned and managed by Barchester Healthcare Homes […]
The Limes feedback report March 2025

In March 2025 we visited The Limes care home in Hellesdon to speak with residents and relatives about their experience with the home. This visit formed part of our ongoing targeted engagement of visiting care homes around Norfolk to learn more about the experiences of the people that live there. The Limes provides residential care […]
Furze Hill House engagement report March 2025

In March 2025 we visited Furze Hill House in North Walsham to speak with service users and staff about their experience with the home. We also spoke to a relative of a resident. This visit formed part of our ongoing targeted engagement of visiting care homes around Norfolk to learn more about the experiences of […]