Brundall Medical Centre feedback report April 2024

Healthwatch Norfolk visited Brundall Medical Centre in April 2024 to talk to patients about their health and care experiences. From this visit, we got 21 reviews, which have an average star rating of 4.6 out of 5. Overall, the patients we spoke to were mostly happy with the care they received and praised staff for […]

Heath Lodge feedback report April 2024

Healthwatch Norfolk visited Heath Lodge in Holt to talk to people living there about their experiences living there. This is part of a programme of targeted engagement visiting care homes across Norfolk. Heath Lodge is on the outskirts of Holt and, when we visited, it had 41 residents out of a capacity of 66. Most […]

Chiswick House feedback report March 2024

Healthwatch Norfolk visited Chiswick House in Norwich in March 2024 to talk to residents about their experiences and compiled a feedback report. It is part of our targeted engagement visiting care homes around Norfolk. Chiswick House provides residential care for up to 32 people aged 65 or over. From our visit, we received 13 reviews […]

The Old Vicarage feedback report April 2024

In April 2024, Healthwatch Norfolk visited The Old Vicarage in Ludham to talk to people living there about their experiences, and some staff. This was part of our targeted engagement visiting care homes around Norfolk. The Old Vicarage provides residential care for up to 22 people aged 65 or over, and we were told that […]

The Beeches feedback report March 2024

Healthwatch Norfolk visited The Beeches care home in East Harling to talk to residents about their experiences. It is part of our targeted engagement of visiting care homes across the county. The home provides residential care for up to 45 people aged 65 or over. From this visit, we received three reviews from the people […]

Iceni House feedback report April 2024

In April 2024, we visited Iceni House in Swaffham to speak with the people who live there about their health and care experiences. It is part of a programme of targeted engagement which sees us visit homes across the county. The home provides residential care for up to 75 people, including support for people living […]

Docking House feedback report April 2024

In April 2024, we visited Docking House to speak to the people who live there about their health and care experiences. This was part of a targeted engagement project visiting care homes across Norfolk. The home provides residential care for up to 39 people, with many of the residents living with advanced dementia. During this […]

Briar House feedback report April 2024

In April 2024, we visited Briar House Care Home in King’s Lynn to talk to the people who live there about their care. It is part of a targeted engagement programme which sees us visiting care homes across the county. Briar House provides accommodation support and care for up to 62 people, some living with […]

Nightingale Lodge feedback report March 2024

Healthwatch Norfolk visited Nightingale Lodge in Hunstanton in March 2024 as part of our targeted engagement programme to visit care homes around the county. The home provides care for up to 29 people, including support for people living with dementia. From this visit, we received 10 reviews from residents and members of staff, with an […]

Diamond House feedback report March 2024

In March 2024, we visited Diamond House Care Home in Downham Market to talk to residents about their experiences, and also some staff. We gathered reviews which had an average star rating of 4.6 out of five. Overall residents seemed happy and spoke highly of the staff and food. We also heard about the range […]