During Healthwatch Norfolk Live, health and social care leaders from across Norfolk answered your questions. We could not get through all the questions in the time so there are written answers below to those that the panel did not get around too. We will add further answers as we receive them
Responses from Stephen Collman, Chief Executive, Norwich Community Health and Care NHS Trust

Do the panel see the value of the 3rd sector in being able to provide services on behalf of the statutory sector?

Absolutely. We need to recognise that they have the skills, approach and ability to deliver a lot of interventions and services traditionally provided by statutory providers. We must commit resources over a longer time frame that means the 3rd sector can plan and have some certainty on providing these services. They need to be built into our pathways, so they are not seen as an add on, or nice to have, but crucial.

The Nice guideline for Motor neurone disease, assessment and management states that the core multidisciplinary team should include a specialist nurse. Whilst caring for my late husband, who died from MND, we had the support of a wonderful neurological nurse specialist – her advice saved him from unnecessary hospital visits and possibly admissions. This provision is still available in North, South, East and West Norfolk, people speak very highly of the support they receive. However, there is a gap in Norwich which is felt by people currently living with MND who I meet in my role as a volunteer with the Norfolk, Norwich and Waveney Branch of the MND Association. Are there plans to address this and provide a neurological nurse specialist who can visit people living with MND at their home in the Norwich area?

Your experience brings to life one of the objectives we need to achieve with the new Integrated Care structures. This is an example, where we have historic differences in service provision, and we need to address that together. Within the Trust, we are addressing these issues, and working closely with our partners and the ICB.