Do you want to assess how well a service is working or if there is a need among Norfolk’s communities for something new? We can help.

How well is a service working? Is it helping improve health and care outcomes for the people it is assisting and supporting? Our team can carry out independent evaluation for you.

Using the expertise of our engagement team who can talk to people one-to-one, in focus groups or digitally about their feedback and our project team who can analyse those findings, we can provide you with a bespoke report based on the benchmarks and Key Performance Indicators (KPIs) you want to discover.

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Waiting Well

We were asked to evaluate the Waiting Well project which offered home adaptations, physiotherapy, and mental wellbeing support for patients in South Norfolk and Broadland awaiting orthopaedic care.

We spoke to those patients in a variety of ways and compiled a report with full analysis of those findings and accompanying recommendations for the district councils funding it.