Toftwood Medical Centre feedback report May 2024

In May 2024, Healthwatch Norfolk visited Toftwood Medical Practice in Dereham to talk to patients about their experiences with the service. From this visit, we received 15 reviews about the practice. These reviews have an average star rating of 4.6 out of 5.

Overall patients told us they appreciate not feeling rushed through appointments, and staff are professional, friendly and polite.

My appointment today was brilliant. I like the doctor. He's very thorough. They've always been good. I've got no complaints. They've arranged a better appointment system as you can be in a queue when you call instead of having to ring and hang up.

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