The Burnhams Surgery feedback report June 2024

In June 2024, we visited the Burnhams Surgery in Burnham Market to speak with patients about their experience with local health and social care services.

From this visit, we received 21 reviews, with an average star rating of 4.5 out of five.

Overall, the patients we spoke to told us they were happy with their experiences with feedback comments praising staff and commenting positively about making appointments. One patient told us they liked the new telephone system, although another expressed concernsabout no staff being at the reception desk.

 

It's very local for us, we live just round the corner and it's very good. Sometimes you might have to wait a bit in the surgery to see the doctor and our doctor is usually very busy. However, when you get in to see them, they always have time for me. Overall, it's good.

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