St Augustine’s Surgery feedback report June 2026

In June 2026 we visited St Augustine’s Surgery to speak with people about their experience with health and social care services. From this visit we received 13 reviews for St Augustine’s Surgery. The reviews have an average star rating of 4.9 out of 5.

St Augustine’s Surgery is situated in a multipurpose building in the Norfolk town of King’s Lynn and is part of the Vida Healthcare Group which provides primary care services for approximately 30,000 patients across four sites. Vida Healthcare offers a variety of services including chronic disease management clinics, and a well woman clinic was running during our visit.

Overall, people seemed happy with their experiences of care at St Augustine’s Surgery. People were very positive about their visits to the surgery, praising members of staff for their helpfulness. People commented on staff giving good information and taking time during consultations to check patient understanding. Whilst most people were overwhelmingly positive about their experiences, two responders mentioned difficulties accessing appointments.

 

They were very helpful and explained everything to us well.

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