Shipdham Surgery Feedback report May 2023

In May 2023 we visited Shipdham Surgery to speak with patients about their experience with local health and social care services. From this visit we received 15 reviews for the surgery. The reviews have an average star rating of 4.1 out of five.

Overall, patients we spoke to were mostly happy with the care and support they received from the surgery, staff were praised for being nice and helpful. We heard some concerns about waiting, including on the phone, waiting for results, and some mentioned the wait to get in to see someone.

They are excellent, very good. From reception to the Drs and the whole team in between - everyone is extremely helpful. Keep up the excellent service and keep doing what you are doing in these difficult times.

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