Plowright Medical Centre feedback report August 2022

In August 2022 we visited Plowright Medical Centre in Swaffham to speak with patients about their experience with local health and social care services. From this visit we received 14 reviews for the medical centre. In addition to this we received two reviews through the post from feedback forms we handed out on the day. All the reviews had an average star rating of 4.8 out of five.

Overall, patients we spoke to were very happy with their experiences at the medical centre. They frequently told us that they rarely had any problems, that staff were helpful, and they were able to get appointments easily

It's easy to call and get an appointment. Everyone is so friendly and helpful. I have never had a problem.

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In the past it was very good but now we find it nearly impossible to see a clinician....