Orchard Surgery Report May 2023

In April 2023 we visited Orchard Surgery to speak with patients about their experience with health and social care services. From this visit we received 23 reviews for the surgery.

In addition to our visit, we received feedback through the post and through our website, all reviews Healthwatch Norfolk have received from 1st April to 9th May 2023 have been included in this report.

In total we have received 44 reviews with an average rating of 4.5 (out of five). Orchard were very friendly and welcoming on arrival, and overall patients were mainly happy with their experiences at the surgery with staff highly praised.  Most were able to get the appointments they wanted.

They fit you in as quick as they can, they are very supportive and just kind and considerate

Related Reports

In the past it was very good but now we find it nearly impossible to see a clinician....