Orchard Surgery feedback report June 2026

In June 2026 we visited Orchard Surgery to speak with patients about their experience with this health service. We received 19 reviews during this visit. The reviews have an average star rating of 3.7 out of 5.

Orchard Surgery is a GP Practice in Dereham, a town in the Breckland District of Norfolk. Upon their last inspection in 2023, the surgery received a rating of ‘Good’ from the CQC. There are around 13,000 patients registered with the practice, and it offers a variety of services including immunisations, minor surgery and contraceptive care.

Overall, many patients we spoke to on the day praised staff attitudes. Feedback on appointment access was mixed; some patients said they could book when needed, while slightly more reported difficulties with the triage process, and limited availability of GP appointments.

Overall, other than the difficulties in getting an appointment, the staff are brilliant.

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