NNUH Community Diagnostic Centre feedback report March 2025

In March we visited the Community Diagnostic Centre (CDC) at the Norfolk and Norwich University Hospital (NNUH) to speak with patients about their experience with health and social care services. From this visit we received 26 reviews for the CDC, with an average star rating of 4.5 out of 5.

The CDC is an outpatient imaging building found on the site of the NNUH. The Centre was built this year and serves to improve the availability of imaging services for patients, helping to provide people with faster diagnoses for a range of health conditions.

The CDC offers a variety of imaging and diagnostic services including Ultrasound, X-ray, CT, and MRI Scanning. It is the third of its kind to be completed in the Norfolk and Waveney region, following two other centres being built last year at the James Paget University Hospital, and the Queen Elizabeth Hospital in King’s Lynn.

Overall, people were pleased with their experience at the CDC, with many visitors noting the friendliness of the staff, the speed at which they were seen, and the cleanliness of the facility itself. That being said, some people did express difficulties with the distance from the car park to the site as well as signage to the centre.

Excellent service. The wait time was quick and it's a pleasant environment. It was further from the car park than we thought...other than where it is, the service is immaculate.

Related Reports