My Views Matter summary report Easy Read version

Healthwatch Norfolk wanted to find out if residents and their families were listened too within residential care if they had learning disabilities and autism. This followed the tragic deaths of three young people at the Cawston Park home.

We heard a lot of positive things during this project and we were pleased the things we heard at Cawston Park were not happening everywhere. In most cases, residents and their families told us they were listened to.

Some improvements were suggested including stronger bonds with staff, managers having lots of knowledge, making sure rooms have personal things in, residents can keep their friends from earlier in their life, and parents who struggle to get around can still visit their children.

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