Millgates Surgery feedback report August 2024

In August 2024, we visited Millgates Surgery in Hempnall to speak with patients about their experience with health and social care services. From this visit we received 14 reviews with an average star rating of 3.9 out of five.

Overall, people found the attitude and treatment provided by staff to be very good, but some users commented on the appointment system and that it was difficult to book one.

It's usually pretty good, it seems to work well enough. It's a bit difficult to get a doctor but if it is urgent they will usually fit you in. Advanced appointments are so far ahead that I haven't tried to book one in for a long time.

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