two people in healthwatch uniform standing next to a healthwatch branded table. On the table is some healthwatch pens, a sign saying we are collecting feedback and a small pink postbox
two people in healthwatch uniform standing next to a healthwatch branded table. On the table is some healthwatch pens, a sign saying we are collecting feedback and a small pink postbox

Mattishall and Lenwade Surgeries Feedback Report August 2023

In August we visited both branches of Mattishall and Lenwade Surgeries to speak with patients about their experience with local health and social care services. From these visits we received 14 reviews for Mattishall Surgery with and average rating of 4.1 out of five, and 11 reviews for Lenwade Surgery with an average rating of 4.4.

Overall most patients we spoke to were happy with their experiences at the surgery and staff were praised for being attentive and friendly. Whilst on the other hand long waiting times in the surgery for appointments, the buildings needing updating, and waiting times for prescriptions were mentioned

I think they are very professional and mostly very helpful. It is easy to get to and they are very busy. I think the staff are very good.

Related Reports