Lynfield Care Home My Views Matter report

Healthwatch Norfolk visited Lynfield Care Home in Ditchingham as part of its My Views Matter project which focuses on residential and in-patient care for people with autism and learning disabilities in the county.

We did not identify any significant issues during this visit through our conversations and observations. The visit team would commend
Lynfield on the warm and caring relationships between staff and residents, and the great efforts made to understand and meet residents’ needs.

Most of the residents of Lynfield are non-verbal, which means that having their preferences understood and honoured was dependent on the close and respectful relationships we observed between staff and residents.

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