Lawns Medical Practice, Diss, feedback report – October 2022

In October 2022 we visited Lawns Medical Practice to speak with patients about their experience with local health and social care services. We also promoted our visit on social media and received some reviews through our website. In total we received 11 reviews for Lawns Medical Practice. The reviews have an average star rating of 4.1 out of five.

The majority of patients we heard from reported being happy with their experience at their doctors’ surgery. They told us they were treated well by staff and most shared they found the practice efficient and were easily able to access appointments.

There is good signage at the practice although some looked a little tired and patients knew where to go for appointments.

The surgery’s reception team were very welcoming and the practice manager was keen for us to visit, and the building was very accessible.

You can read all the feedback we gathered by downloading the report below

I think they are always polite. I always get an appointment when I need one. I got a call-back within half an hour, and a prescription done and collected within an hour.

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