Hoveton and Wroxham Medical Centre feedback report February 2024

In February 2024 we visited Hoveton and Wroxham Medical Centre to speak with patients about their experience with local health and social care services. From this visit we received 13 reviews for the Medical Centre. The reviews have an average star rating of 4.3 out of five.

Overall most patients we spoke to on our visit were happy with their experiences at the surgery and told us that they were treated well. There were mixed experiences of getting appointments.

Some specific issues raised by patients included:

Not knowing how to log into the system,

A broken chair in the waiting room,

Difficulties accessing a particular medication needed.

Very good, I can always get an appointment. Sometimes when I'm due an appointment they even call me!

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