Healthwatch Norfolk intelligence report July 2022

Between 1st March 2022 and 31st May 2022, we published 637 individual reviews, relating to 130 different services delivered in Norfolk. The average rating of these reviews was 3.3 (out of five).

Most reviews we received came from our engagement (343). We also received 285 reviews through our website, eight were received through our signposting service, and one received through the post.

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In the past it was very good but now we find it nearly impossible to see a clinician....