Great Massingham and Docking Surgeries feedback

In June 2022 we visited Great Massingham Surgery to speak with patients about their experience with health and social care services. From this visit we received 18 reviews for the surgery These reviews had an average rating of 4.8 (out of five). In July 2022 we visited Docking Surgery. From this visit we received 13 reviews for the surgery, again with an average rating of 4.8. Please note that for both visits we also handed out some feedback forms and these figures include those returned to us in the post.

Overall, most patients we heard from were very happy with the service they received from their surgeries and feedback was positive with no patients rating the surgery as less than four stars out of five.

I have never had any problems. Every time I have seen the doctor, everyone is always very helpful and understanding.

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In the past it was very good but now we find it nearly impossible to see a clinician....