Overall, staff were praised at both practices with some in particular named by patients we spoke to express their appreciation for them. On the other hand concerns raised with us centred on issues with systems and communication at the surgery. This included difficulties with booking appointments and some patients mentioned recent issues with a new prescription system.
East Harling and Kenninghall Surgery Report May 2023
In April and May 2023 we visited both branches of East Harling and Kenninghall Surgery to speak with patients about their experiences with health and social care services.
From these visits we received 14 reviews for East Harling Surgery with an average rating of 3.1 out of five and 14 reviews for Kenninghall Surgery with an average rating of 4.4.
