picture of the east harling surgery sign
picture of the east harling surgery sign

East Harling and Kenninghall Surgery Report May 2023

In April and May 2023 we visited both branches of East Harling and Kenninghall Surgery to speak with patients about their experiences with health and social care services. From these visits we received 14 reviews for East Harling Surgery with an average rating of 3.1 out of five and 14 reviews for Kenninghall Surgery with an average rating of 4.4.

Overall, staff were praised at both practices with some in particular named by patients we spoke to express their appreciation for them. On the other hand concerns raised with us centred on issues with systems and communication at the surgery. This included difficulties with booking appointments and some patients mentioned recent issues with a new prescription system.

Most of the time they are very good here, they do try and help.

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In the past it was very good but now we find it nearly impossible to see a clinician....