East Harling and Kenninghall Medical Practice feedback report June 2025

In June 2025 we visited both East Harling and Kenninghall Medical Practice sites to speak with patients about their experience with health and social care services. From these visits we received 16 reviews for the surgeries, 7 from East Harling and 9 from Kenninghall.

The reviews have an average star rating of 3.3 out of 5. The average star rating for East Harling was 3.1 and the average rating for Kenninghall was 3.4.

East Harling and Kenninghall Medical Practice operates across two sites, with GP surgeries located in the villages of East Harling and Kenninghall respectively. There were approximately 8,000 patients registered with the surgeries at the time of the last CQC inspection in 2016, when they received a rating of “Good”.

Overall, people were somewhat satisfied with the care they received at East Harling and Kenninghall Medical Practice. Multiple people praised how polite and helpful staff were. However, concerns were raised about difficulties in securing appointments, particularly with a doctor, and a lack of continuity of care.

Generally speaking, the staff are awesome...however, it's difficult to get an appointment at short notice.

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