Broadland Clinic at Little Plumstead Hospital – My Views Matter

Part of Healthwatch Norfolk’s work programme is to carry out Enter and View visits to health and social care services, to see and hear how people experience care. From September 2022 – April 2023, our Enter and View visits were part of a project called ‘My Views Matter’. This project was specifically focused on residential and in-patient care for people with learning disabilities and autistic people in Norfolk. It was implemented in response to the tragic events at Cawston Park, in which three residents with learning disabilities died between 2018 and 2020.

We visited Broadland Clinic at Little Plumstead Hospital on 23/02/2023, and the visit was announced in advance, in order to minimise disruption to the patients. We spent around two hours talking to patients and staff, and observing life in the unit on that afternoon, and examining the building and its facilities.

Overall, the people we spoke to at the clinic were satisfied with the care that they were receiving. While most people would not choose to live there, which is to be expected given the nature of the service, they said they were well treated.

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