Birchwood Surgery feedback report October 2022

In October 2022 we visited Birchwood Surgery in North Walsham to speak with patients about their experience with health and social care services. From this visit we received 13 reviews for the surgery with an average rating of 4.5 out of five.

Overall, Birchwood Surgery patients we spoke to were happy with it and told us they felt looked after. However, a few patients did express frustration with getting appointments with some telling us they had to wait several weeks for one.

 

 

I think it's a very good surgery and I find everyone to be helpful. The nurses are particularly lovely.

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In the past it was very good but now we find it nearly impossible to see a clinician....