Birchwood Medical Practice feedback report April 2024

In April 2024, we visited Birchwood Medical Practice in North Walsham to talk to patients about their experiences.

During our visit, we received 12 reviews, with an average star rating of 4.5 out of 5.

Overall, patients were mostly happy with the care they were receiving at the practice and praised staff for looking after them. There were mixed experiences around making appointments with some long queues on the telephone sometimes, and also concerns about the small size of the car-park.

A very good experience today. I saw a doctor. The communication is pretty good. It can be very busy. If you call on a Monday, it can be a long wait.

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